Shipping Information

Last Updated: September 28, 2026

At FRAVE, we carefully prepare each order for delivery and aim to provide a clear and reliable shipping experience. Please review the information below regarding order processing, delivery, shipping costs, and tracking.

Shipping Availability

FRAVE currently ships to addresses within the United States only.

At this time, we do not offer international shipping.

Order Processing

Orders are typically processed within 2–3 business days after they are placed.

Processing time refers to the time required to prepare and hand your order over to the shipping carrier and does not include transit time.

During promotional periods, holidays, product launches, or periods of unusually high order volume, processing may take longer.

Estimated Delivery

After your order has been processed and shipped, estimated delivery is typically:

3–5 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, destination, or circumstances outside FRAVE’s control.

Shipping Rates

Orders over $50 ship free with UPS Economy.

For orders under $50, shipping is calculated at checkout based on your order and the shipping method you choose. UPS Standard is also available at checkout for an additional charge.

The Whole Home Scenting Sample Pack always ships free.

Shipping Carrier

FRAVE primarily ships orders through UPS, with UPS Economy used as the standard shipping service where applicable.

Available shipping options may vary depending on the order and destination.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.

Delayed or Missing Deliveries

Carrier tracking may occasionally show delays or delivery estimates that change while a package is in transit.

If your order has not arrived within 5 days after the expected delivery date, please contact FRAVE Support so our team can assist you in reviewing the shipment.

When contacting us, please include your order number and shipping information to help us locate your order.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact FRAVE Support as soon as possible. Once an order has been processed or transferred to the carrier, we may not be able to modify the shipping address or redirect the package.

Damaged Packages

If your order has not arrived within 2 days after the expected delivery date, please contact FRAVE Support so our team can assist you in reviewing the shipment.

Any refund, replacement, or resolution will be handled in accordance with FRAVE’s applicable policies.